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Please contact Dale Hollins at 703-475-5674 or dhollins@genevasi.com regarding the following:
We are currently seeking partners who possess strong past performance (relevant within the past 3 years) in many or most of the IT Operations and Maintenance subtasks listed below. Dept. of Commerce experience a plus, but not required.
(Bold words are for ease of scanning through the list - they do not denote priority.)
- Service Desk
- Desktop Management
- Server and Workstation Baseline Creation, Standardization, Deployment, and Patch Management
- Enterprise Systems Maintenance and Repair
- Field Service Support
- Server Administration and Management
- Storage Administration and Management
- Enterprise Cloud Services, Administration, and Management
- Enterprise Operations, Event Monitoring and Management, Performance Monitoring, and Analysis
- Enterprise Infrastructure Maintenance and Repair
- Service Delivery Center, Data Center, and Equipment Room IT Management
- Enterprise Data Backup, Disaster Recovery (DR), and Continuity of Operations (COOP) Program Operations and Support
- Collaboration Services
- Cable and Fiber Installation, Testing, Troubleshooting, and Management
- Network Administration and Maintenance
- Network Operations, Event Monitoring and Management, Performance Monitoring, and Analysis
- Wireless and Mobile Device Support
- Voice Installation, Operations, and Maintenance
- Video and Video Teleconferencing Installation, Operations and Maintenance
- Knowledge Wall and Video Display Integration, Operations, and Maintenance
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