Keith T. Sutherland
1051 Highland Ave., Dayton, OH 45410
firstname.lastname@example.org (330) 801-7758
Experienced IT professional with excellent communication and diagnostic skills with the ability to consistently solve problems and rarely escalate issues as well as provide exceptional customer support. Proactive self-starter known to initiate system improvements to increase system stability and staff productivity.
Servers: Exchange 2003, 2010, Terminal Server, Citrix, Active Directory, Backup Exec 2010, 2012, 2012 R2, Windows Server 2000, 2003, 2008, 2008 R2, 2012, Symantec Endpoint Protection Manager, SMS, Radia, HP Client Automation, SCOM/SCCM, Phoenix Commander, Microsoft SQL
Networking: Routers (Cisco, Netgear, Dlink), Switches (Cisco, Netgear, Dlink), Wiring.
Workstations: Windows 2000, XP, Vista, 7, 8, Linux Ubuntu, Mac OS X, Symantec Endpoint Protection, Microsoft Office 2003, 2007, 2010, 2013, 365, Phoenix Vista ATM.
Mobile: Android, Apple iOS, Windows Mobile.
Diebold Service Systems Engineer March 2012 – Present
Sutherland Systems Systems Administrator August 2007 - March 2012
I have conducted research and analyzed new technologies for recommendations to clients
S&R Electric Network Administrator /Supervisor November 2003 – August 2007
Applied Technologies Ventures Network Engineer July 1999 – November 2003
United States Navy Corpsman April 1991 – April 1995
Herzing University AAS, Computer Network Security Technology
Hocking College AAS, Natural History and Historical Interpretation
Working continuously toward additional certifications and or classes