ENVIRONMENT


OH/IN Resume for Maria Fry from Fast Roper Dan Fry

  • 19 Mar 2021 6:31 AM
    Message # 10213116
    David Hart (Administrator)

    MARIE E. FRY - 937-510-4939 - Mariefry66@gmail.com

    PROFESSIONAL EXPERIENCE

    Effective self-starter demonstrating solid experience across business lines, products, services and technologies.  Creative, highly energized professional with outstanding communication skills and visionary problem solving ability. Combines “hands-on” technical qualifications with employee development to achieve consistent success in customer satisfaction and bottom line profits.  Strengths include:

    §  Customer Service Expert

    §  Highly developed computer skills

    §  “Go-To” Problem Solving Specialist

    §  Complex Problem Troubleshooting

    §  Excellent data entry skills

    §   Dependable

    §  NRMCA Plant Supervisor Certification

    §  Client Liaison


    PROFESSIONAL EXPERIENCE

    CONCRETE SHIPPER / CONCRETE BATCH                                                                                 2019 to PRESENT

    U S  Concrete / Midland, TX & Washington DC

    Concrete Supplier. Responsible for the coordination of Plant, Batching, and Loading Drivers

    Duties include:

    • Batching
    • Driver management
    • Communicating with Managers, Order Takers, Dispatch
    • Accurate data entry
    • Personally follow up with drivers to maintain quality of service and proper documentation, increasing sales
    • Minimize the loss of product and customer's time
    • Organize and ensure loads are delivered
    • Inventory control and material ordering
    • Report creation
    • Managing Plant Maintenance
    • Hiring, disciplinary, and firing of personnel
    • Inside sales

    CONCRETE SHIPPER / PLANT MANAGER                                                                                     2015 to 2019

    Supermix/ Fort Pierce, FL

    Concrete Supplier. Responsible for the coordination of Plant, Customer, and Drivers 

    • Duties include correspondence with customer, driver, managers, order takers, and accurate data entry.
    • Personally follow up with drivers to maintain quality of service and proper documentation, increasing sale

                     through professionalism and accuracy.

    • Minimize the loss of product and customer's time
    • Organize and ensure loads are delivered from 3 geographically dispersed plants
    • Inventory control and material ordering
    • Batching
    • Hiring, disciplinary, and firing of personnel
    • Inside sales
    • Report creation                                                                   

    CONCRETE SHIPPER                                                                                                                       2012 to 2015

    Titan America- Tarmac / Deerfield Beach, FL

    Responsible for the coordination of Plant, Customer, and Drivers 

    §  Duties include correspondence with customer, driver, managers, order takers, and accurate data entry. 

    §  Personally follow up with drivers to maintain quality of service and proper documentation, increasing sales through professionalism and accuracy.

    §  Minimize the loss of product and customer's time

    §  Organize and ensure loads are delivered from 4 different plants

    DISPATCHER                                                                                                                                    2009 to 2012

    TVMC/ Clayton, OH

    Responsible for the coordination of driver with loads on both outgoing and return trips. 

    §  Duties include correspondence with customer, driver, safety manager, load boards, payroll, and accurate data entry. 

    §  Personally trained all staff on logs and followed up with drivers personally to maintain quality of service and proper documentation, increasing sales through professionalism and accuracy.

    § 

    DISPATCH MANAGER / INSIDE SALES / CUSTOMER SERVICE                                                               2008 to 2009

    K-Com Environmental / Fort Wayne, IN

    Responsible for the coordination of driver with loads on both outgoing and return trips. 

    §  Duties include correspondence with customer, driver, safety manager, and accurate data entry.  Proficiency earned an offer to be promoted to Outbound Planner.

    §  Coordinated Tanker, Roll-off box, VAC boxes and Van loads for appropriate HAZMAT containment.

    §  Attained 40 hour HAZWOPER certification, Health and Safety training and DOT regulations.

    CUSTOMER SERVICE MANAGER / NETWORK PLANNER                                                                           2005 to 2008

    Hiner Transport, Inc. / Huntington, IN

    Responsible for the coordination of driver with loads on both outgoing and return trips. 

    §  Duties include correspondence with customer, driver, safety manager, and accurate data entry.  Proficiency earned an offer to be promoted to Outbound Planner.

    §  Attained Customer Service Manager and Outbound Planner simultaneously, because both require high customer involvement.

    §  Inbound and outbound planning for approximately 230 trucks a day.

    LOGISTICAL DISPATCH AND CUSTOMER SERVICE REPRESENTATIVE                                              2003-2005

    Schneider National Trucking / Garrett, IN.                                                                     

    Responsible for operation and quality output.

    • Developed and coordinated staff through phone, strategic marketing, and relationship development.
    • Personally trained all staff on logs and followed up with drivers personally to maintain quality of service and proper documentation, increasing sales through professionalism and accuracy.
    • Developed driver retention plan.

    DISPATCHER AND VAN EQUIPMENT COORDINATOR                                                                              1998-2003

    North American Van Lines/ Fort Wayne, IN

    Managed several specialized accounts within Northeast Indiana, responsible for coordinating pickup times, any particular packing/ hauling requirements, directions, coordinating drivers, over the road problem solving, customer service, sales support, and final placement of delivered product; prepared and gave reports; input and monitored live tracking data; visited larger customers to help create relationships and display a dedication to customers needs.

    • Worked specialized account to deliver delicate computerized narcotic dispensing equipment to major hospitals.

    §  Promoted in short time period from customer service role to dispatching, while maintaining original responsibilities.

               


    EDUCATION/PROFESSIONAL DEVELOPMENT

    Specialized training includes; 

    Follow This Path…How the World’s Greatest Organization Drive Growth by Unleashing Human Potential

    NRMCA Plant Supervisor Certification


    References Provided Upon Mutual Interest.



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